- aeroCNCT Textbook
Satcom Direct aeroCNCT
Satcom Direct aeroCNCT is a technology course designed for aviation crewmembers with a wide range of knowledge or skills. aeroCNCT (Crewmember Network and Connectivity Training) provides fundamental knowledge and basic concepts, and builds the skills required to provide passenger device connectivity assistance.
In this course, you will identify concepts related to aircraft networking and communications systems, manage device connectivity, and troubleshoot common issues associated with using both wired and wireless devices in flight.
Identify aircraft connection elements and their purposes
Configure devices for in-flight connectivity
Manage cabin connections
Use common applications and tools
Manage aircraft operations
This course is designed for flight attendants, flight technicians, pilots, co-pilots, and other onboard personnel who may be required to assist passengers and other aircraft personnel with accessing various communication networks and troubleshooting common connectivity issues. While the target student is expected to have some limited knowledge of and experience with using various mobile and traditional IT devices, the student is not a technician, network administrator, or other IT-department employee or contractor.